Hot Tub Steps- H15 For Trident, Palma V2, Happy V2, Refresh V2 - Grey H15

Florence Whirlpool Bath-1700mm x 800mm-Massage Spa-*NO FAUCET/TAPS* RRP £1999 Welcome to Miami Spas Join Mailing List Add to Favourites Payment Shipping Returns About Us Feedback Contact Us Fast Delivery Trusted UK Seller Safe and Secure Excellent Customer Care Platinum Spas H15 Steps Steps H15 for Trident, Palma V2, Happy V2, Refresh V2.ColoursGrey ConditionThe product is brand new and in its original packaging. Ask us a question T's & C's ROTO-MOLDED HOT TUB LINE WARRANTY This warranty is provided by California Spas (“us” or “we”) to you as the original purchaser of the portable spa (the “Spa”). This document tells you what to do if there is a problem with your Spa, how you are covered if your Spa is defective, and other important information. Please read it carefully. • 5-Year Structure Warranty: We warrant the structure of the Spa, which is defined as any rotationally molded, polyethylene internal support structures connecting the unibody shell, cabinet, floor and the external coping for a period of five years from the delivery date of your Spa.

This limited structural warranty specifically excludes any portion of the Spa that is not rotationally molded as part of the unibody shell such as jets, doors, covers, etc • 5-Year Shell Surface Warranty: We warrant the shell of the Spa from defects in materials and workmanship resulting in water loss for a period of five years from the delivery date of the Spa. Any and all additional costs including, shipping, delivery, set‐up, installation and/or disposal charges will be the sole responsibility of you as the owner of the Spa • 1-Year No Leak Plumbing Warranty: We warrant the factory installed plumbing components of the Spa to be free of defects in materials and workmanship resulting in leaks, for a period of one year from the delivery date of the Spa. This warranty specifically covers leaks from jet fittings, internal plumbing, internal glue joints and hoses • 1-Year Component Warranty: We warrant the electrical and mechanical components of the Spa including the pump, heater, LED lighting and control system against defects in materials and workmanship for a period of one year from the delivery date of the Spa. Filter cartridges, light bulbs, hot tub cover, spa cover locks, and fuses, and RCD cord are not included in this warranty. Those items are however warranted to be free from defects in materials and workmanship at the time of delivery to you.

Covers and other accessories are specifically excluded from this warranty, although they may be covered by other warranties. Please check with us for details • 1 year warranty on Jets, this is to cover manufacturing defects, this does not cover jets failing due to lack of maintenance and poor water chemistry. Extent of Warranty This warranty extends only to the original consumer purchaser of the spa when invoiced and delivered. The warranty terminates upon any transfer of ownership, prior to the expiration of the warranty period. Any modifications to the spa will void the warranty.

Limitations on this warranty Except as described above, this warranty does not cover defects or damage to your spa due to: • Normal wear and tear; • Improper installation; • Alteration without prior written consent from us (alteration includes but is not-limited to any component or plumbing change, or electrical conversion); • Accidents or acts of God; • Misuse or abuse; • Commercial or industrial use; • Use of an accessory not approved by us; • Failure to follow the Manufacturer’s Pre-Delivery Instructions or Owner’s Manual; and/or • Any repairs/installations made or attempted by anyone other than our authorized representatives. Please contact us for a list of manufacturer approved accessories Warranty Performance To make a claim under this warranty, please fill out a claim form here: www.superiorwarranty.co.uk Superior Wellness Ltd will not provide compensation for delays in rectifying any faulty / broken hot tub issue. Payment Please call us before making payment Item will be shipped after payment is received (please note phone number will be needed to confirm delivery date. The only payment methods are Credit/ Debit Card, bank transfer, cheque, or cash on collection. Shipping Delivery costs: £400 within 200 miles of S41 9RT (£2.65 per mile over 200) Delivery time: IN STOCK - 1 WEEK Hassle Free Delivery and Installation - Our standard delivery service costs which we offer as per above, includes delivery of your Hot Tub.

A two man team will offload your Hot Tub from our delivery vehicle and will position your spa in your garden; Please note that a minimum of 1.1 metre width and 2.4m height is required if we are moving the spa (please look out for steps, drain pipes, gates, corners etc, which could impact the minimum requirements). Please contact us if you are unsure about this. Once our team have got your spa into your chosen location, our team will lower the spa and move this into it's final position for you. Our delivery team will remove all packaging from the product and will ensure that your property is left neat and tidy. Delivery Upgrades Full Install - This includes our standard delivery process, but our delivery and installation team will also wire your spa up (electrics must be pre installed), we will begin to fill your spa with water and guide you through your chemical kit and water maintenance, our team will also guide you through on how your spa operates which includes a tutorial on the spa control panel, setting your filter cycles and ensuring your spa is ready to be used.

The final process would be putting your steps into position and ensuring your cover is unwrapped and fitted on your spa. We offer this service for an additional £150. Full Install and Electrical Installation - We have a team of qualified electricians who can install your hot tub electrics during our delivery process - please get in touch with us for a quote. Please also note that crane services are not included in any of our delivery packages. If you suspect that you may need a crane assisted delivery then please contact us for further information and pricing.

You can also email over some photos of access and speak with our Logistics Manager in our office. Deposit or Payment in full must be paid within 10 days of commitment to buy. Returns If you are not satisfied with your purchase, we will refund returns, minus shipping (in original undamaged packing and in new and unused condition) within 14 days. Damaged merchandise must be reported within 3 days of receipt for an exchange at no charge. For refunds for merchandise with free shipping, the buyer is responsible for the actual cost of shipping.

The shipping cost will be deducted from the final refunded amount once an item has been returned. A restocking fee of 20 percent may apply. No refunds will be issued without prior approval of a return. A customer RA number must be issued before we can except any return. Items that are damaged during return will not be accepted for refund or exchange.

Shipping insurance for your return packages is strongly advised. No refunds will be issued beyond 28 days of time of receipt. Feedback Click here to Feedback view Contact Us Click here to Contact Us Sign Up For Our Newsletter Add our store to your favourites to receive newsletters about new items & special promotions! Subscribe Now Store Home About Us Payment Shipping Returns Feedback Contact Us © Copyright 2023, Miami Spas. All rights reserved.